About Urban Residential
Meet Amanda!
Leading the way in Property Management
As a very experienced Real Estate Agent, I wanted to fulfil my ambition and run my own business, hence I started Urban Residential. I am solely responsible for every aspect of it, so when you call my office, I am the one that you speak with.
Dealing with an experienced agent, who is the business owner, will be to your ADVANTAGE.
I am a licensed Real Estate Agent with more than 19 years’ experience and I pride myself on my excellent communication skills and service.
My website streams to all major real estate sites; the best advertising that can be done for an owner. This puts me on an equal playing field with my competitors.
Once you have experienced my style of professional management, you will come to believe that it is not the size of the agency that matters, but the woman with the knowledge, who personally manages your property!
In my experience, all landlords have the same complaints when dealing with Real Estate Agents; lack of communication, lack of knowledge & accountability (not forgetting the ever-present high staff turnover). Landlords never get to really know their property manager before they’re on the move again. This is due to high stress environments, large portfolios & a scarcity of experienced, mature property managers.
Let me assure you, when you call my office, you get me. I open your home; I qualify all applications and when you have any queries, I answer them.
CONSISTENCY, COMMITMENT TO GREAT RESULTS and TERRIFIC COMMUNICATION!
It’s a unique approach and it works!
Our Services
Urban Residential is here to assist you with all your real estate needs. Whether you’re leasing or selling, we act upon all requests and issues and always keep you in the loop. With an expansive list of services and extensive knowledge and experience, we’re your first choice for property management.
Rentals
From qualifying applications to responding to tenant enquiries, we’ve got you covered. Your investment property is in safe hands with Urban Residential.
For Sale
Want your property off the market quickly for a great price? We manage your open house, auction (should you choose) and your entire selling process.
Keep up to date with Reiwa News. Click the icon below.
Auctioneering
Rentals
Urban Residential not only specialise in property management and the selling of real estate, but Amanda is also an experienced and licensed Auctioneer, and she is always happy to promote this style of selling.
A ‘set date sale’ requires a dynamic and strong advertising campaign to generate as much interest, in the shortest amount of time as possible.The highlight of the auction is its end date — the date where the action takes place. But, many sellers feel anxious with this style of selling.
Openn is an online platform created by real estate agents, for real estate agents, and facilitates transparent property sales.
In an Openn Negotiation, if the highest bid is above the vendor’s reserve price, the property will sell on the agreed terms to the highest bidder. Interested buyers will enter their pending price and submit terms and conditions for the seller’s review and approval. The seller has complete control over who will participate.
Have the conversation, because an Openn Negotiation auction just might be for you. https://www.openn.com.au/
Amanda keeps her personal interests in auction alive by volunteering at fundraisers for local charity organisations such as Blind Citizens, RSPCA and football clubs. Her biggest auction was StyleAid for the WA Aids Council, a fundraiser with over 700 ticket holders.
Tenancy Emergency Plan
Rentals
Your Property Manager is available during working business hours: 9am – 5pm Monday to Friday, for any concerns. For public holidays, weekends and after hours, there may be times when you are faced with an emergency, and you will need to act to ensure there is minimal loss and or damage.
Please note, the easiest way to define an emergency is if your safety and wellbeing are at risk, or the security of the property is at risk. In an emergency outside of office hours you can try to contact the Property Manager by text or email. Please understand a Property Manager is not on-duty after hours and is not required to respond. But if by chance they are working, they will be more than happy to help you in any emergency situation.
Appraisal Request
Experience you can trust, service you can count on.
Why Choose Urban Residential?
Communication is Key
We pride ourselves on our commitment to communication. We focus on building solid relationships with all clients and always keep you in the loop.
Confident Clients
Our work speaks for itself in the words of our client testimonials. We frequently receive amazing feedback and referrals from past and existing clients.
Industry Expert
With over 19 years of experience in real estate, Amanda is an industry expert. Her knowledge and dedication are second to none.
Professional Service
When you work with Amanda and Urban Residential, you’ll always experience service that is professional, personal and consistent.
Testimonials
Being country landlords with a city residence we required an agent who was trustworthy, diligent and thorough. Amanda met all these characteristics and showed a commitment to keep our interests at the fore. Inspections and reports were always professional and on time. We were kept across any items that required attention and she worked hard to keep us and the tenants happy. When we decided to sell our investment, Amanda's efforts were no less professional. We would recommend Amanda as an agent of first choice.
Terry and Laurel Stone 
We have had Amanda as our property manager for many years now. She offers an outstanding service and is always very professional and efficient. She is by far the best property manager we have ever had and I highly recommend Amanda to look after all your investment property needs.
Tracey Stephens
After receiving a letter from Urban Residential introducing herself, we made an appointment with Ms Amanda Dorn to discuss our rental houses, which we previously managed ourselves.
We were extremely impressed with her ‘Professional & Efficient’ approach. After verbally going through her presentation, she left us with the Urban Residential portfolio. Amanda was upfront and honest with us from the start and happy for us to test her knowledge on any Real Estate Tenancy queries.
She also introduced us to her accounting system that is accessible to us on the computer to view our tenant’s payments, statements and inspection reports, which are extremely helpful.
We have recommended Amanda to our business and private contacts, as she really is exceptional, knowledgeable and very professional in all aspects on real estate.
Ross and Clare Taylor We were extremely impressed with her ‘Professional & Efficient’ approach. After verbally going through her presentation, she left us with the Urban Residential portfolio. Amanda was upfront and honest with us from the start and happy for us to test her knowledge on any Real Estate Tenancy queries.
She also introduced us to her accounting system that is accessible to us on the computer to view our tenant’s payments, statements and inspection reports, which are extremely helpful.
We have recommended Amanda to our business and private contacts, as she really is exceptional, knowledgeable and very professional in all aspects on real estate.
Having been in the property game for over 40 years we have had a great deal of exposure to Real Estate agents and Property Managers all over Australia. Amanda is without a doubt the most pro-active and diligent Property Manager we have had the pleasure to work with.
We would have no hesitation in recommending her to anyone. Not only does she do the things that we think a manager should do, but she actively seeks more responsibilities with regards to our portfolio. We can only hope that this relationship continues well into the future.
Norm and Shirley Mews We would have no hesitation in recommending her to anyone. Not only does she do the things that we think a manager should do, but she actively seeks more responsibilities with regards to our portfolio. We can only hope that this relationship continues well into the future.
Amanda was recommended to me by a friend after I was having a lot of trouble with my previous agent fulfilling their duties. I cannot praise her enough! Amanda is proactive, informed, efficient and an exceptional communicator. She takes care of everything and has always made herself available to my questions or concerns- as a first time investor I had a lot of questions!!
Through her tenacity and meticulous work ethic, my investment property experience has completely turned around; it is now a ‘set and forget’ investment for me. I highly recommend her.
Natalie Hunt
Amanda, I have found you to be very professional while having a bubbly happy personality, attentive to details and very easy to work in two aspects of your business.
While the house was being rented. You were prompt with inspections and sent me photos since I didn't live in the state. You attended to the tenants concerns in a timely manner and kept me informed as to the outcome. Even going that step further when things needed to be attended to around the property, you arranged for tradesmen etc to get the job done. Wonderful service.
When it came time to sell you responded very quickly to every email, text and phone call, gave us great advice, and got us a solid offer in just a few days and then sold our house within a week, amazing in a very depressed market. You work VERY hard for your clients and best of all, you get results! And I was thrilled with the result. Thank you Amanda
Sharon Roberts-Brown While the house was being rented. You were prompt with inspections and sent me photos since I didn't live in the state. You attended to the tenants concerns in a timely manner and kept me informed as to the outcome. Even going that step further when things needed to be attended to around the property, you arranged for tradesmen etc to get the job done. Wonderful service.
When it came time to sell you responded very quickly to every email, text and phone call, gave us great advice, and got us a solid offer in just a few days and then sold our house within a week, amazing in a very depressed market. You work VERY hard for your clients and best of all, you get results! And I was thrilled with the result. Thank you Amanda
From the first moment we spoke to Amanda on the phone we found her nothing but professional. Being from the country and selling our city investment property she would constantly go above and beyond to help with contractors, liaising with tenants and ultimately selling our property quickly and for a wonderful result. I would not hesitate to use her services again and recommending Amanda to any of our friends and colleagues.
Helen and Sean O'Neill
Amanda is dedicated in providing the best service possible in property management. Her work ethic is outstanding. She is approachable and strives to provide the best outcomes for her clients.
Amanda is the best property manager I have ever had.....I'd be lost without her!
Tracey Stephens
Reliability, honesty, loyalty and obliging. These are the 3 top qualities I have found in Urban Residential. I couldn’t ask for a better property management service, particularly as they have accommodated for my need for documents in an accessible format so that I can read them. I strongly recommend anyone to use Urban Residential to sell or manage your property.
Zel Iscel
Amanda has managed my house since July 2015. Amanda was able to secure a new and reliable tenant and have him move in on the following weekend after he viewed the property. A very significant outcome considering the current market. I purchased a second rental and decided to place this property in the capable hands of Amanda and once again use her expertise to secure a quality and reliable tenant. Both myself and my tenant agree that Amanda is fantastic to deal with.
Paul Crestani
We do not live in Western Australia so it was really important to us that we established trust and a strong relationship with a Property Manager who is a good communicator, reliable, easily accessible and more than happy to handle any tenant and property maintenance issues that pop up with a rental property. Amanda Dorn at Urban Residential is all of the above. We are very happy with her service. She is easy to deal with, honest, professional and extremely thorough. We recommend Amanda to anyone looking for someone to manage their property.
Fran & Simon Lehrke
Having recently sold an investment unit in Perth CBD with Amanda as our agent, we can confidently recommend her services. On first meeting with Amanda we were impressed with her enthusiasm and bright, bubbly personality and knew she would do all she could to sell our property.
We were not disappointed.
Although it was a difficult time to sell, Amanda opened the property week after week and always kept us informed. All enquiries and expressions of interest were followed up by her and we received feedback every week. We were considered and consulted in all decisions made about the property and always felt in charge. Amanda achieved a price for the property that we were happy with.
If in the future we sell or buy property we will definitely go back to Amanda.
Amanda we wouldn't hesitate to recommend you to anybody who is contemplating selling or buying and wish you continued success.
Colleen & John Bitmead
Amanda has a professional approach and highly developed attention to detail, keeping us well informed at all times. In April 2016, when the decision was made to sell the property, Amanda was swift to prepare what appeared to us a fair and honest market appraisal.
Once the tenants had vacated we also decided, with Amanda’s encouragement, to hire a company to ‘style’ the unit prior to the home opens. We used a local company and were very happy with their professionalism which resulted in a firm offer being made within a few days.
We would not hesitate to recommend Amanda Dorn. She has boundless enthusiasm and a growing list of helpful advice to assure a smooth transition. We wish we had more properties we could leave in her care.
IRH & EA Parker
This lady has no problem adjusting to the time and energy needed to secure a good deal. She has sold 2 of my properties in a respectably short time & above my anticipated price, all sold with no complications. Nothing seems to be too much trouble for her.
David J Mullen
Following some terrible experiences with a previous letting agent on our first rental property, we contacted Amanda to take over the daily management. Her continuing professional approach to the property and her acknowledgement of people who are starting their investment journey has been exceptional. Handling all concerns or queries from our tenants in a prompt and efficient manner has allowed us to essentially set and forget and focus on our young family. We could have continued down the path of a larger agency who showed no interest in us as people, but we are eternally grateful we did not. Thank you Amanda and much success with your continuing business growth.
Allan & Lorraine Campbell
Amanda has just sold my house and I found her to be very pleasant and knowledgeable. She kept me informed every step of the way and there were no hassles. An excellent price was achieved & I can thoroughly recommend her services.
John & Alicia Wootton
Amanda has been looking after my investment property for over two years now. In this time I have found her to be incredibly professional, both in her dealings with me, but importantly, also my tenants. Any issues have been resolved discreetly and efficiently, which has eased my mind considerably being a first time investor. I have no hesitation in recommending Amanda and Urban Residential for all your real estate needs.
Jeremy Marston
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Call Amanda
0402 615 981
Postal Address
PO Box 133, Guildford, WA 6935
PO Box 547, Victoria Park, WA 6979
amanda@urbanresidential.net.au
